Welcome to The Sole Gallery. This Privacy Policy explains how we collect, use, store and protect personal information when you use our website and marketplace.
1. Information We Collect
We may collect information you provide directly to us, including your name, email address, account details and information submitted when registering as a buyer or seller. Sellers may also be required to provide information necessary for age or identity verification.
2. How We Use Your Information
We use personal information to operate The Sole Gallery, manage user accounts, process transactions, provide marketplace services, communicate with users, prevent fraud, maintain security and comply with our legal obligations.
3. How We Share Information
We may share personal information with trusted service providers where necessary to operate the marketplace, including payment processors, hosting providers and services used for identity or age verification. We do not sell your personal information.
4. Payment Information
Payments made through The Sole Gallery may be processed by third-party payment providers. We do not normally receive or store your full payment card details. Payment providers process your information in accordance with their own privacy policies and security requirements.
5. Cookies and Similar Technologies
The Sole Gallery may use cookies and similar technologies to keep the website functioning properly, remember user preferences, improve security and understand how the website is used. You can control cookies through your browser settings.
6. How Long We Keep Your Information
We keep personal information only for as long as reasonably necessary to provide our services, maintain required business and transaction records, resolve disputes, prevent fraud and meet our legal obligations.
7. Your Data Protection Rights
Depending on applicable data protection law, you may have rights over your personal information, including the right to request access to, correction of, or deletion of your personal data, and in some circumstances to restrict or object to its processing. You may also have the right to data portability and to complain to the relevant data protection authority.
8. Keeping Your Information Secure
We use reasonable technical and organisational measures to help protect personal information from unauthorised access, loss, misuse, alteration or disclosure. However, no method of transmitting or storing information online can be guaranteed to be completely secure.
9. Third-Party Services
The Sole Gallery may contain links to or use services provided by third parties. These third parties may process personal information under their own privacy policies. We encourage users to review the privacy information provided by any third-party service they use.
10. Changes to This Privacy Policy
We may update this Privacy Policy from time to time to reflect changes to our services, legal requirements or how we handle personal information. Any updated version will be published on this website.
11. Contact Us
f you have questions about this Privacy Policy or wish to exercise your data protection rights, please contact us using the contact details provided on The Sole Gallery website.